Privacy

Last date of update: 1. 1. 2019


GO2TOILET s.r.o. ("Go2toilet" or "We") and its affiliates respect your privacy. This Privacy Policy applies to the personal information we collect through the application at app.go2toilet.com, apps attached to it and associated accessories (the "Services").

Go2toilet is a service that serves to find, pay, locate, and validate entry to toilets. Its features include location tracking, credit card online payments and this Privacy Policy.

This Privacy Policy provides additional information on how your personal information is used in conjunction with Go2toilet and you should read it fully and carefully.

This Privacy Policy describes the types of information gathered through Go2toilet, how we can use that information, how long we can keep it or who we can share with, and how you can share with us about how we use this information and how you can apply your rights . We also describe the precautions we take to protect this information and the way you can contact us about our privacy practices. GO2TOILET s.r.o. is the administrator of their personal data processing.


The information we get

Through the Go2toilet service, we get information in various ways.

If you use the Go2toilet application with an account login, we collect and store the following information you provide directly or generated during the use of the application. The types of personal information you receive are:

  • Contact and account information. We can collect contact information such as your email address, phone number, firstname and lastname, postcode and country, or your username / ID and profile photo.

  • Demographic and health data. We can collect your demographics, including your date of birth, gender.

  • Interaction with Go2toilet. We collect information about using the service, values of the main application settings, and usage information (navigation and settings you clicked, used [frequency and duration] and all errors displayed).

  • We may also obtain additional information related to your use of the Service and the information we receive from GO2TOILET applications and services and third parties (such as social networking applications, email applications, and instant messaging applications) that Go2toilet uses to provide various Of services.

  • Geographical location data. With your permission, we can identify the geographic location of your device through GPS, Bluetooth and Wi-Fi signals and other technologies and obtain additional information about your location that we use for certain purposes, such as the provision of Services. When the Service tries to find out your exact geographical location, the device will notify you. Please note that if you do not allow Go2toilet to locate your exact geographic location, you may not be able to use all Go2toilet services or their features.

  • Device and application information. By automated means, we collect information about the devices on which you operate the Go2toilet, including their identifiers, firmware versions, and versions of the application.

  • Third party devices and applications. We may collect the information you choose when you connect to the Go2toilet service (for example, third-party device manufacturer and model information, including identifiers, or third-party application identifiers, including social network application identifiers).


How we use the information we get

The information obtained through the Services is used for the following purposes:

  • providing Services in response to your requests, questions and instructions made through Go2toilet, including data backup;

  • identification and verification to use certain Services;

  • enhance and customize your use of the Services, such as the delivery of content and recommendations tailored to our users and how they interact with the service;

  • (with your special permission) to communicate about our products and services, and to send promotional announcements to your mobile device (you can change the notification settings at any time in the application settings menu);

  • responding to your requests and queries;

  • (including developing new products, improving and improving our products and services, managing our communications, analyzing our products, customer base and services, conducting market research, performing data analysis, conducting accounting, auditing and other internal functions);

  • protection against fraud and other criminal activities, receivables and other liabilities, their identification and elimination;

  • ensuring compliance with applicable legal requirements, relevant industry standards, and our policies, including this Privacy Policy and compliance.


Through the Service, we can continually collect personal information about your online activities on the facilities on which you operate, and in applications, on websites, and on other third-party online services. We may use third-party analytics services in our Services. Providers administering these analytical services help us analyze your use of the Services and improve our Services. The information obtained may be passed on or can be collected directly by these providers and other relevant third parties using the information, for example, to evaluate the use of the Services, assist in the provision of Services and to diagnose technical issues.


GO2TOILET processes personal data for the above purposes. GO2TOILET's legal basis for processing personal data is based on the fact that processing is:

  • necessary for the fulfillment of the agreement between you and GO2TOILET and for our legitimate interests such as the provision of the Service, the improvement of the Service and the adjustment of the mutual relations. Services provided include, for example, the response to your requests, queries and instructions issued through the service, or your identification and verification in order to use certain Services;

  • necessary for the fulfillment of the contract. For example, to respond to your requests and queries;

  • necessary for our legitimate interests so that we can continue to provide you with information about our products and services. For example, for the purpose of operating, evaluating and improving our business (including developing new products, improving and improving our products and services, managing our communications, analyzing our products, customer base and services, conducting market research, performing data analysis, keeping accounts, and other internal functions);

  • necessary for our legitimate interests. For example, to protect against fraud and other criminal activity, claims and other liabilities, their identification and elimination;

  • in accordance with our legal obligations and necessary to our legitimate interests. For example, to ensure compliance with applicable legal requirements, relevant industry standards and our policies, including this Privacy Policy;

An indispensable requirement to conclude a contract is to provide us with personal data for processing as described above. If you do not provide us with personal information, we will not be able to offer you all the features available through Go2toilet.


Information sharing

We do not share your personal information through the Services except as described in this Privacy Policy. Personal data may be used and otherwise processed by a limited number of GO2TOILET GO2TOIL team members as part of their work or contractual obligations. Your limited personal data may also have limited access, if necessary, to a limited number of members of the legal department, customer service team, or other relevant teams. We may share your personal information with our affiliates and affiliates and service providers who provide services on our behalf. We do not authorize our service providers to use or disclose the information, except for the use necessary to provide services on our behalf or to comply with legal requirements.


International Data Transmission

Some such employees, affiliates and independent service providers are located outside the EEA, including countries that do not provide the same level of data protection as our customers' countries. GO2TOILET is taking appropriate steps to ensure that these recipients are confidential and introduces measures such as standard data protection clauses to ensure that all personal data transmitted is protected and secure. A copy of these clauses can be sent to you by contacting us through the procedure described in the How to Contact Us section, which is part of this Privacy Policy.


GO2TOILET, but also our affiliates, affiliates and independent service providers, may disclose your personal information, (1) if so requested by law or legal action (for example, a court order or a notice); (2) at the request of state authorities, such as the judicial authorities; (3) to ensure, enforce or protect our legitimate rights; (4) when the company is convinced that it is necessary or appropriate to prevent physical or other damage or financial loss; (5) in connection with the investigation of suspected or actual illegal activities; (6) in the event that the company sells or transfers the entire business or assets, or part thereof (including merger, acquisition, sale, transfer, reorganization, dissolution or liquidation); or (7) otherwise with your special permission.


Preservation of personal data

We have taken reasonable steps to ensure that information about you is retained only as follows:

  1. at least for as long as the information is used to provide the service;

  2. as required by law, contract, or our statutory duty;

  3. only for the time necessary for the purpose for which the information was collected or as required by the applicable contract or applicable laws or for statistical purposes, using the appropriate security measures.


Your options

In connection with your personal information we collect, we offer you some options. If you want to change your preferences, restrict communications from us or send a request, please contact us as described in How can you contact us with this Privacy Policy.

The options available to you for using your Go2toilet can be found in the application settings on your device. Go2toilet offers opportunities for receiving some marketing information and statements about our products, services and promotions from Go2toilet and removing your data collected and stored for Go2toilet. Remember, if you do not allow Go2toilet to collect or share certain information, you may not be able to use all the features available through Go2toilet.


Your rights

You have the right to request details of the information we collect about you and to ask us to correct inaccuracies in this information, object or request a limitation on the processing of your information and to request access to or deletion or transmission of this information. Under laws in some jurisdictions, we may refuse to process requirements that are unnecessarily duplicated, require unreasonable technical efforts, endanger the personal data of other users, are extremely impractical, or unless otherwise specifically required by law. If you would like to request access to the information provided, please contact us as instructed below in How to Contact Us.


If you request the removal of your personal information, you acknowledge that you will not be able to access and use the services provided and that the remaining personal information may still be retained for some time in GO2TOILET's records and archives in accordance with applicable laws, GO2TOILET will not use this information for commercial purposes. You understand that despite your removal request, GO2TOILET reserves the right to keep your personal information, or its relevant part, in accordance with our Privacy Policy and applicable laws, if GO2TOILET has suspended, restricted or terminated your access to the Site due to a violation of the GO2TOILET Terms of Service if necessary to protect the rights, property or safety of GO2TOILET or any of its respective affiliates, business partners, employees or customers.


How we protect personal information

We provide the appropriate administrative, technical and physical security of personal information we obtain through the Services designed to protect against accidental, unlawful or unauthorized destruction, intrusion, loss, alteration, access, disclosure or use. GO2TOILET also uses adequate procedures to help ensure that such data is reliable in terms of its purpose and is accurate, complete, and up to date.


Updating our Privacy Policy

This Privacy Policy may be updated on a regular basis in response to changes in our personal data processing practices regarding the Services or amendments to applicable laws. We will send a notice to our site and / or your device to notify you in advance of any significant changes to our Privacy Policy and at the beginning of this notice, we will provide the date of the last update.


How can you contact us

If you have any specific questions, please contact us (Personal Information Manager) at:

GO2TOILET s.r.o. 

European Data Protection Officer 


Karlovská 161

Liberec XXII - Horní Suchá, 460 10

Czech Republic

support@go2toilet.com